GlobalTranz Freight Agent Spotlight: Amy Davis

For Amy Davis, the path to a logistics career started with her first job out of college at Worldwide Express — a leading third-party logistics (3PL) provider under the WWEX Group umbrella, along with GlobalTranz and Unishippers. But what started as an entry-level sales role soon gave her a strong foundation in the logistics industry and the confidence to strike out on her own.

Now, Amy and her partner Jacob Wheatley own both a GlobalTranz freight agency and a Unishippers franchise. This operational diversity gives them a holistic perspective on what it takes to succeed in logistics, build a sales team, and create a business model built on relationships.

Read our Q&A with Davis to learn how she transitioned from Worldwide Express employee to agency owner. You'll also learn what motivates her and why she believes the GlobalTranz Freight Agent Program is a career path that opens extraordinary opportunities.

You started your career at Worldwide Express, part of WWEX Group. What was that experience like and what did you learn?

That was my very first job out of college. I started as an account executive, then moved up to a major account executive role. The experience really gave me a feel for the culture and the industry. The training was outstanding, and I gained valuable experience that laid the groundwork for owning my own freight agency.

How did that experience specifically prepare you when you decided to become a freight agent?

It definitely helped, especially with the cold calling. When we started our freight agency, we were giving up a salary and a book of business — stepping away from that comfort and starting from scratch. Having the knowledge of how to sell and how to build gave us confidence. It was still scary at first, but we weren't panicked. Looking back now, it was absolutely worth starting our own agency.

You had options when you launched your freight agency to work with other 3PLs. Why did you choose GlobalTranz?

With GlobalTranz, there's real structure and support when you need it, from technology and a strong platform to established carrier relationships. But at the same time, there's flexibility to build the freight agency the way we want. It truly is the best of both worlds: autonomy and support from a large 3PL.

The logistics industry has faced recent challenges like a recession, tariffs and COVID. What made you want to devote your career to this industry?

It's true. I've read all the headlines about downturns and disruptions. But at the end of the day, businesses need freight solutions. Shipments have to move from point A to point B. That demand never disappears. But what excites me most is the variety. One day we're shipping a pool table, the next day flooring or food. It never gets boring. Each shipment connects me to another business. We're like an extension of each customer. It's different every day and that keeps things fresh.

Your LinkedIn profile mentions that you provide a hands-on approach to customers. What does that look like?

Quite literally hands-on. Customers often tell us they've heard the same promise from other companies but were disappointed. We prove it with action. For example, a customer needed a rescue shipment recently. We stayed on the phones with terminals until 9 p.m. and got it delivered. In this industry, anyone can make promises. Few can deliver on them.

We actually named our agency WC (We Care) Consulting, because we genuinely care. We work hard to get customers on the phone, guide them through the sales process, and hold their hand the whole way. It can put a lot on our plates, but we never want to be the freight agency that signs someone up and then hands them off to a person they've never met. I love building real relationships and talking with customers every day — not just "you're signed up, you're done."

When did you start your freight agency, and what's been your key to success so far?

We launched our freight agency in October 2021. In the beginning, it meant a lot of phone calls and treating every single account like it was our only one — making it our "baby" and catering to it completely.

Over time, we learned where we were succeeding as a freight agency, where we weren't and made daily adjustments without letting fear or panic take over. It was a lot of hard work, but also a reminder that success comes from taking care of customers and protecting what you've built. In many ways, it's an endless sales cycle — constantly starting over, proving yourself and growing stronger with every call.

That's interesting. Some say half the battle in this business is just making the calls. Do you agree?

Yes, absolutely. In the beginning, it was just Jacob and me on the phones, acting as sales reps. That's what we love about the freight agency model — starting small and putting in the work until you reach the point where you can hire. Now we're interviewing people and growing a sales team and an actual office. It's exciting to see everything develop and to step into that owner role, because when you first start as an agency owner, you really are a sales rep.

You're only four years in and already expanding. What's your vision for the next five years?

We're starting with two hires, and from there, we want to build an office culture. If someone wants to be a manager and handle hiring — great. If someone wants to stay a sales rep forever — also great. If someone dreams of starting their own freight agency, we'll support that, too. Our goal is to attract good people, help them succeed and create roles that make them happy.

What's your favorite thing about being a GlobalTranz agent?

I'd say the best part is having the best of both worlds. We have the shipping technology and resources we need, but also a lot of flexibility in running our freight agency. At the same time, we're never alone. There are so many other freight agents who've been through the same experiences. You can reach out, share ideas and learn from each other.

So, it's like you have that corporate environment where you can go ask someone for help, but you're not reporting to them. Instead, the culture is more like a big family where everyone bounces ideas around and helps each other succeed.

A lot of agents talk about the work-life balance benefit at GlobalTranz. What does that look like for you?

I'd say having a business partner makes a huge difference. Without that support, I'd probably go haywire. That helps a lot with work-life balance. But what I really appreciate about GlobalTranz is the flexibility. If you want to grind every day, you can. If you want to work from 8 a.m. to noon and take the rest of the day off, you can. There's no boss watching your screen or tracking hours. What you put in is what you get out. If you need a day off, you can take it. It's really whatever you want to make it, and that flexibility is hard to beat.

You also own a Unishippers franchise. GlobalTranz and Unishippers are both part of WWEX Group. How has that helped your agency?

It's definitely been helpful. We had a lot of customers naturally asking if we could handle small parcel shipping. So, we finally said, "Alright, let's do this," and we started our franchise. After being asked multiple times, it just made sense to add that service instead of turning away what was essentially free revenue.

It's a huge advantage anytime you can be a one-stop shop for a customer. It keeps them from reaching out to multiple providers or leaving the door open for a competitor to step in and potentially take both parcel and freight from you. So, really having a one-stop shop for all shipping is ideal, and that's what we offer to all customers.

What would you tell someone who's on the fence about starting a freight agency with GlobalTranz?

I'd say for anyone on the fence, the hardest part is leaving the security of a salary. It's scary at first not having that guaranteed paycheck. But the flip side is that you control your income. Whatever you put in, you get out. If you want to make more, pick up the phone. There's no ceiling in this career.

For me, it's incredibly rewarding to say, "This is ours." We're part of WWEX Group, which is a great safety net, but at the end of the day, it's our business. That means we also have the work-life balance we choose. If we want to do this for the rest of our lives, we can. If we want to pivot into something else, we can. To me, there's no risk, because when you're a GlobalTranz agent, you're in full control of your paycheck and your future.